You can delete your Cora account and all associated data directly from within the app. No email or support request is needed.
How to Delete Your Account
- Open Cora Mobile on your phone
- Go to the Settings tab (bottom navigation)
- Open Account & Subscription and tap Delete Account
- Confirm the deletion when prompted
This action is permanent and cannot be undone.
What Gets Deleted
When you delete your account, the following data is permanently removed:
- Authentication account: your Cora Cloud login is permanently deleted
- Tank profiles: all tank names, settings, and configurations
- Water parameters: all stored readings (manual, Apex, device)
- Livestock records: coral, fish, and invertebrate entries
- Journal entries: all text and voice journal entries
- AI Assistant history: all chat and voice conversation transcripts
- Health reports: all AI-generated health assessments
- ICP reports: uploaded PDFs and analysis results
- Maintenance tasks: schedules and completion history
- Parameter alerts: all configured alert rules
- Device registrations: device links to your account
- Device telemetry: all stored sensor readings
- Push notification tokens: notification registration
What Is NOT Deleted
- Local app data: preferences stored on your device remain until you uninstall the app
- Device firmware: your Cora hardware devices continue to operate independently
Data Retention
No user data is retained after account deletion. The deletion is carried out via a GDPR-compliant cascade that permanently removes all associated data from Cora Cloud: authentication, databases, and file storage.
Can't Access the App?
If you are unable to access the app to delete your account, contact us at cora@coraiq.tech with the email address associated with your account and we will process the deletion manually.